Personal Information 

Your privacy is important to us. When you visit, we automatically collect certain information about your device, including your web browser, IP address and time zone. Cookies collect information as you browse, including how you interact with the site, the web pages or products that you view, and which search terms you used. Information collected is used to track and improve the functionality and user experience of our site, and screen for potential risk and fraud. For more information about cookies and how to disable them, please visit Please note that disabling the use of these cookies may restrict your ability to use the site.

When you make a purchase or attempt to make a purchase through, we collect personal information from you, including your name, billing and shipping address, payment information, email address and phone number. You can update your account information at any time by logging into your LOCLAIRE account or by emailing for support. This information is used to communicate with you regarding any orders, screen orders for potential risk or fraud, and at your consent, send you any emails with information or promotional material relating to our products or services.

If you no longer wish to receive promotional emails from us, you may opt out via an unsubscribe link in the email footer. This means you will no longer receive email communications from us unless it is regarding an order or security issue.

We will not sell or trade your personal information to others. However, we do use other companies and individuals to perform services on our behalf, such website hosting, shipping orders, and processing payments. They will have access to your personal information in order to perform their services, but are not authorised to use your information for any other purpose. We may provide the information collected about you if, in cases of fraud or other criminal activities we are legally required to do so.

Aside from the above, your details will be kept on a private database for LOCLAIRE use only. If you no longer wish to belong to our LOCLAIRE database and would like all of your information to be removed from our system, please contact and we will deactivate your account.


LOCLAIRE takes every precaution to make our site as secure as possible. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). 

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, Mastercard and American Express. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

For more insight, please visit Shopify’s Terms of Service ( or Privacy Statement (



Unless stated otherwise, images, photographs and text on this website are the intellectual property of LOCLAIRE. You are not permitted to copy or use any of the information represented on the website without prior consent. Any efforts prejudice the rights of LOCLAIRE may result in legal action.